Hi
This is regarding the extra amount added in my bill for the 3rd time consecutively.
My Telephone number is [protected] and account number is [protected] this.
from the feb months onward some extra 90 rupees is come as extra amount in my bill. In the bill it's mention that this amount is for BHARAT_FIBER_ONT_TYPE_A.
I am not consuming this kind of service, i am using only Rs525 plan.
Don't know why this amount is added in my each month bill.
I also raised the complain regarding the same from the self care portal. Complain no is [protected] this. it's still in open state from the last one and half month and assign it to AOTR team. which is doing nothing for this issue
I am suffering financially due to this. Can you please look onto this.
I am attaching the complain snapshot and the bill with this complain ac
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