Bharat Sanchar Nigam [BSNL] — failed transaction refund

Address:

462003

I had done a recharge on bsnl through my credit card for the the transaction was completed but at the end of the transaction payment failed but deducted from my card and the failure reason was "receipt generation failure". the transaction id of the failed transaction is pgsm[protected]. amount is Rs 485.00 transaction date[protected] at 18:37 pm. after this i had done another transaction for the same amount which was successfull