Bharat Sanchar Nigam [BSNL] — fault in main cable for broadband and landline complaint has not been resolved since 1 and a/2 year.

Address:	Jajpur, Odisha, 755019
Website:	BSNL

Sir,
I have a broadband with land line connection in the name of jatindra nath sahoo having telephone no[protected]. Since one and half year there was problem in land line only broadband was being used smoothly since long. But since one month the broadband is also not working. After giving complain at bsnl office jajpurroad neither sdo nor je nor lineman are taking any kind of interest to solve the problem my phone line. They are saying that if one km of cable will be replaced then only the problem will be solved. I have complained and my complain registration no is-[protected]. Without resolving my complain a message has come to my mobile that my complain has been resolved. I am astonished how this is possible. So please take necessary action to solve this problem as soon as possible. While we are the coustemer of an urban area our problem is not being solved quickly then what would be the result in rural area.