[Resolved]  Bharat Sanchar Nigam [BSNL] — Fraud in online bill payment

Address:Jhalawar, Rajasthan, 326033
Website:portal2.bsnl.in/myportal/cfa.do

I have payed bsnl broadband bill through bsnl online bill payment portal via net banking services, but after paying them he holds my payment receipt for 3 days and after it they canceled my payment and not refund into my account back, when I complaint it to bsnl they refused, I want please take action immediately on it, my amount is 804 was pay on 25 Nov for broadband [protected], area pin code is 326033,
I saw them my net banking transactions I'd and their portal transaction I'd but they still refused and say that payment is not made to bsnl.

Please sir take action immediately on it because it's a trustworthy brand in India.
Or give me suggestions what can I do ?
My contact no is [protected]
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Dec 14, 2016
Complaint marked as Resolved 
After noticing this complaint by consumercomplaints.in I have seen that my problem and refund problem has been resolved now ... Thanks for supporting me...
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,
My number is BSNL [protected] and I'm not able to send out any SMSs. Tried reinserting the sim after shutting down the equipment but no resolution. It keeps on throwing an error message.
How abut the solution please...
I made online payment thrice for recharging on 01.12.2016 by mistake for mobile no. [protected], which is pending in your transaction.The amount is debited from my bank account twice.but the recharge was not successful for a single transaction.
therefore requested to consider a single recharge of Rs. 444/- and reverse the rest to my bank account.

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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