Bharat Sanchar Nigam [BSNL] — Harassment-Shifting of connection Landline and Broadband

Address:	BSL CSC Tolichowki Hyderabad Telangana
Website:	www.bsnl.co.in

I had requested to the BSNL Toli Chowki-Hyderabad Telangana Customer Service Centre to Ms. Anusha ([protected]) on June 20, 2022 for shifting my Landline connection to a new address. The case has been handed over to their technician Mr. Janardan who has given the responsibility to an outsourced company agent Ahmed. They both are saying that a long cable of 8 m is needed to connect my phone and broadband to my new address. However, they are refusing to get and provide new cable even when I am willing to pay for the same. All three of them are delaying it by saying it would take time, getting cable is very difficult rains are going on and several other unreasonable excuses to not do it. Ms. Anusha CRO is also not cooperating by washing away her hands by putting it on Janardan and field executives. Please take a strict cognizance of all three of them as all three of them are harassing me by delaying my request and not responding properly and help me in getting this connection at the earliest immediately and urgently.