Bharat Sanchar Nigam [BSNL] — incorrect invoice for oct 2019 for[protected]

Address:

A - 571, Indiranagar,, Lucknow, Uttar Pradesh, 226016

I have landline phone no[protected] with broadband connection.
My customer id is [protected]
Account no is [protected].
This month (Oct 19) i have received invoice no ndcup[protected] dated 04-oct-2019 which shows adjustment of rs 899/- for the above mentioned landline.

This is to let you know that i have been paying my bills regularly and you can verify this is from your records.

You could verify from the payment receipt nos. As below for the last 6 months.
Month invoice no invoice date receipt no receipt date
Sep 19 ndcup[protected] 05/09/19 [protected] 11/09
Aug 19 ndcup[protected] 05/08/19 [protected] 11/08
July 19 ndcup[protected] 05/07/19 [protected] 09/07
June 19 ndcup[protected] 05/06/19 [protected] 08/06
May 19 ndcup[protected] 04/05/19 [protected] 15/05
April 19 ndcup[protected] 05/04/19 [protected] 17/04


I would request that the necessary corrections may be made in the bill for oct 2019.

Thanking you,

Arvind kaul