Bharat Sanchar Nigam [BSNL] — Internet not working since a week

Address:

415712

I am bsnl broadband user from Sarang, Tal-Dapoli, Dist-Ratnagiri, Maharashtra. Since 16th April'17 the internet connection is down and no one has come to have a look yet. This problem occurs every month. We have made a written complaint also. We people have to pay bill on time to time without any prior internet facility. When this problem gonna end. Request to resolve the issue asap.
Thanks.