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[Resolved]  Bharat Sanchar Nigam [BSNL] — Landline bill is deducted from bank but not paid

Hi
I was paying my broadband bill online[protected], the amount is deducted from bank but bill is not paid and still refund is also not happening.
Not able to check what is the status of the transaction I have emailed the details to customer care but no replies and on there website tried to check transaction details but website is not working.

Please do the need asap

Thank you
Landline bill is deducted from bank but not paid
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Mar 22, 2021
Complaint marked as Resolved 
Mar 13, 2021

Complaint Status

Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Bharat Sanchar Nigam [BSNL]
    Customer Care Service
    Customer satisfaction rating
    41%
    Complaints
    14462
    Pending
    0
    Resolved
    5985
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    +91 11 2332 7117
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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