Bharat Sanchar Nigam [BSNL] — landline/ broadband, not working no sound

vu2rdn

from Ernakulam, Kerala

Address:

NEST (NJRA 329B), NJ ROAD, MAMANAGALAM, Ernakulam, Kerala, 682025

Kochi
20th dec 2019

Sir,

My bsnl landline is dead for over the past 2 weeks. As per bsnl website, i have written to [protected]@bsnl.co.in on 13th & 19th and called umpteen number of times in all the available phone numbers, no one picked up, no one attended. I want the line to be repaired immediately. It is o[censored]tmost irresponsibility. I think i need not pay charges for the period of inactivity.

Phone no.:[protected]
Customer id: [protected]
Account no.: [protected]

Please do the needful immediately.

Thanks & regards,

Ravindran k
[protected]
[protected]

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Dec 30, 2019

Updated by vu2rdn Sir,

Very sorry to inform you that the problem is not yet attended, and not even a single call received from BSNL. The landline and internet are still not working. It is nearing a month since the line went dead.

[protected]

Jan 04, 2020

Updated by vu2rdn 4th Jan 2020

No actions are taken yet by BSNL - not even a call.