Bharat Sanchar Nigam [BSNL] — landline complaint

kwns

from Kolkata, West Bengal

Address:

700006

Our store land line number +[protected] is registered with bsnl on the name of mangi lal dudhoria. 113a netaji subhas road kolkata -700001 but the service provided by your side is getting worst day by day.

Till date the problem hasn`t been resolved. And i am not able to receive or make calls since eleven to tweleve months.

And we are going on giving monthly payments for the connection which are not working.

So after making the payment we are not able to make use of the landline number. And it`s becoming too difficult for us to contact our customers and family. At burrabazar market you providing these type of worst services. So give us an proper connection without disturbing and start the connection once again.

So, i request you to kindly look into these matter as soon as possibe. If it is not possible from your side then we will switch into another network connection.

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Sep 12, 2017

Updated by kwns From many days we have been watching that you are taking necessary actions, and after that no representative has arrived till date. After clearing all my previous dues against the bill there has been no necessary actions.

Since last 4-6 months the connection has been dead and from which business has been hampered as the landline number is quite old and customers have been contacting through the landline number. Therefore, i heartly make you a request to send the representative to start the landline connection.

Kindly treat the same as most urgent. Hoping your kind co-operation into the matter.