Bharat Sanchar Nigam [BSNL] — Landline dead for more than 2 months

Address:

411040

Customer name - S S SHAH
LAND LINE NO[protected]
ACCOUNT NO[protected]
CUSTOMER ID[protected]
EXCHANGE - SALUNKHE VIHAR EXC / WANAVADI-KONDHWA /PUNE 40
L/L DEAD SINCE 4/011/16 TILL DATE i.e 10/01/2017
Rarely worked for last 2 years
No Response from local exchange officers.
BSNL AS AN ORGANISATION IS TAKING CUSTOMERS FOR GRANTED .
THERE IS NO RESPONSIBLE PERSON / REDRESSAL SYSTEM TO UNDERSTAND THE GRIEVANCES .