Bharat Sanchar Nigam [BSNL] — landline is dead from last 2-3 years

Address:

Vill- Pure prem Shah. city- Musafirkhana. Dist- Amethi (Uttar Pradesh), Amethi, Uttar Pradesh, 227813

I was using bsnl landline from last 17-18 year. But from last 2-3 year, it was dead. Till now i complained many times but no one fixes my landline connection.

So i request you please fix this issue as soon as possible.
Details are below:

Phone number[protected]
Address - vill - pure prem shah. City - musafirkhana. Dist - amethi (Uttar pradesh)