Bharat Sanchar Nigam [BSNL] — landline is frequently going dead for last three years, no permanent solution is taken by corrupted. local exchange office

Address:

Kolkata, West Bengal, 700094

Dear sir/madam,
I like to inform you that my bsnl landline number which is [protected] is out of order for three days, i make complaint and i know that the technician would come and do something temporarily and again it will be dead after one week. This same process is continuing for last three years. Moreover there's lot of noise in my line hinder smooth communication. Infact the whole nearby area is suffering and facing the same problem.in every month my phone is dead for 9 days. This is occurring since last year's. Inspite complaining they did not take any permanent measure and i think this problem is persisting because of the negligence of local telephone exchange. I think they purposely tampered the connection so they can take bribe and then rectify it. The exchange people are very rude and corrupted. I thereby request bsnl authority to take up the matter and please rectify it permanently.
My residential address is u-7, panchasayar, kolkata pincode-700094