Bharat Sanchar Nigam [BSNL] — landline is not working more than one month

Landline number[protected] at ezhamkulam, adoor kerala from bsnl. My aged parents are there. A complaint was sent one months back that the landline is not working. There was no response from any ones. My aged father was went personally to the bsnl office and complained again. The officer was giving some excuse for non availability of staff.
My mob no [protected]
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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My mobile with bsnl sim no. [protected] has been lost.pls block it immediately.

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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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