Bharat Sanchar Nigam [BSNL] — Landline not working continuously

Address:

Dombivli East, Thane District 421201, Maharashtra

My telephone number is[protected]. This telephone is always out of order and it hardly work for 5 - 10 days in a month.in fact, the exchange 282 itself is faulty and is always out of order. I lodged a complaint with customer care on 20/5/2020 vide docket number [protected] but till date this complaint has not been assigned to any technician. I tried to contact customer care numbers but no answer from any number. Although the telephone hardly in order, the bsnl send bills and reminders without fail. I am no thinking of disconnecting this line.