Bharat Sanchar Nigam [BSNL] — Landline number[protected] dead for 10 days

Address:500029

The landline has been dead for past ten days and even with repeated calls to their call center no action has been taken. The call center is a joke, with employees putting calls on hold for 5 to 10 minutes and then disconnecting the calls. New calls then go to new person with no knowledge of the complaint and then some more hold. They have escalated my complaint four times and promised that the problem will be rectified the next day. Nothing has been done from 27-5-17 till 6-6-17
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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I am Ajaikumar from Ernakulam, Kerala. I am using BSNL prepaid mobile connection last 8 yrs. In past... The 2G data speed is well good... Now 3G data speed is low against the old 2G... BSNL's 3G data speed is very very very low... Poor speed... I am charging for 3G and BSNL giving 2G with low speed. Fraud. BSNL is fraud...

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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