Bharat Sanchar Nigam [BSNL] — landline phone not working since a long period

Address:

Thoubal, Manipur, 795138

Sir.
My land line phone no.[protected] of thoubal telephone exchange not working since a long period. Complaint lodged with sde/jto of telephone exchange. No action taken till now. So. Please take up immediate action for compensating telephone bill amount for period not in service for long period. Damaged under ground cable of phone line also not repaired till now. No response from sde/jto of above telephone exchange.