[Resolved]  Bharat Sanchar Nigam [BSNL] — landline/broadband connection

Address:	North Goa, Goa, 403508
Website:	www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8

My bsnl landline in goa[protected] is registered by ronnie pereira.
Regarding my broadband speed (Line sync rate) is capped at 4mbps when my plan is for 8 mbps
There are two old broadband usernames:
1.) pr[protected]
2.) ronnie_1
Kindly delete both usernames and create a new one so that a new dslam port is used which supports 8mbps speed,
My connection was started before 2007 and are registered on old dataone usernames commissioned on nib 1
The new bsnl nib 2 is not commissioned on my old username so kindly delete both the usernames and create a new one on a new dslam port
Following are my plan details:
Plan name:bb-home-uld-545-monthly
Speed: up to 8 mbps till 15 gb, up to 1 mbps beyond
Rental:545
Kindly update my speed profile for 8 mbps
I have attached screenshots of my snr margin and attenuation values which proves that the cable has no problem and a speed of 8mbps is attainable.
The following reasons could also be the cause of the speed being capped at 4mbps:
1.) on the cwsc it shows that i have a bb_modem_type-b1 which should be updated to bb_modem_type-w2
2.) it could be due to the speed profile not updated for the speed of 8mbps
Kindly contact me on [protected] for clarifications and thanks in advance.
Ps: all info provided above is either from router statistics page or bsnl official website