Bharat Sanchar Nigam [BSNL] — mobile recharge is expensive

Address:201,vinyas vijay apartment,bilekehally,, 560076

It is sad to inform that recharge of mobile is expensive. It is easy to recharge
Mobile within minutes online. But the amount is not credited to my mobile
Account. Last month i charged for rs 35 online. I do not know where the amount gone. Then i recharged for rs 65 online. I do not know where the amount gone.
Then i went to the bsnl office after verifying my mobile number
They informed me that the plan in my mobile number is not good and suggested that they will change the plan and asked me to remit rs 153 and i got the
Information rs 53 is credited to my account and rs 23.34 is credited to gst and
There is no information about the balance of rs 76.66 i have paid. Apart from gst
Amount we are remitting for every recharge there is some extra amount being
Debited
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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