Bharat Sanchar Nigam [BSNL] — Money is debited from account but recharge is not done

Address:

Agartala

I recharge through bsnl self care app.when i recharge money is debited from my account but recharge is not done..i dont see any notification regarding this recharge. Bsnl customer care dont give any solution for this.they dont have any responsibility about their job. If this worst quality of service bsnl give their customer then it must be privatize.