Bharat Sanchar Nigam [BSNL] — My landline not working for more than a month now

Address:

Chennai, Tamil Nadu, 600075

My Land Line Number :[protected] is not working for more than a month now. I had lodged complaint with customer care couple of times, they assign the complaint number and after 2-3 days they close the call with a comment "RESOLVED". However the problem is not at all resolved. I am unable to keep the receiver on the phone as it continuously gives a beep tone

Complaint date:[protected]
Dear Customer, Your Complaint on service[protected] is registered.Your docket Number is[protected] Please contact BSNL Customer Care 1500 for further queries.

Resolved on:
Dear Customer, Complaint with registration number[protected] on phone number[protected] has been resolved.If the complaint still persists, kindly contact 1500 or [protected] for any further queries.Thanks for choosing BSNL as your Service Provider.

Complaint date:[protected]
Dear Customer, Your Complaint on service[protected] is registered.Your docket Number is[protected] Please contact BSNL Customer Care 1500 for further queries.

Complaint date:[protected]
Dear Customer, Your Complaint on service[protected] is registered.Your docket Number is[protected] Please contact BSNL Customer Care 1500 for further queries.