Bharat Sanchar Nigam [BSNL] — my phone and broadband remain out of order

Address:

I have given a mail to GM Finance, Bhubaneswar

Sir, my telephone [protected] with broadband facility.
My phone and broadband remain out of order by about 20.02.20 to 17.05.20
I have been charged rs. 1560/- in bill of april and may payable by 31.5.20
I have paid bill for march anticipating it may be restored. This bill for may i have not yet paid and asked for a revised bill without charging for april and may please do the needful and cancel the above bill

With regards
Hn dash