Bharat Sanchar Nigam [BSNL] — my wimax connection is not working

Address:

Kalahandi, Odisha, 766001

Wimax user - [protected]@bsnl.in
Account no.[protected]
I have paid the bills except the current one which is due on 24th april 2018.
Unfortunately i have no internet access through my wimax connection since last 3 days. We pay a fixed amount for a month irrespective of irregular wimax service. Why should i pay for those days during which wimax connection was not there? My wimax connection should be immediately revived and bill may be accordingly prepared taking care of the period of service not provided.
Prof. Rajani kanta behera