Bharat Sanchar Nigam [BSNL] — Network access denied

Address:

Hal township, Ojhar, Nashik, Maharashtra, Pin-422207

I am a user of BSNL BHARAT FIBRE. Starting from Mid January there is a issue of "network access denied". For these reason many times complaint register through MY BSNL App. reply coming that issue resolved but actually issue still there. I am call many time service guy but he told me to change the router. Today again I register a complaint which token no is [protected].