We have been so much frustrated out by the service of bsnl . We have landline and broadband service present in Bopal area and from past 6 months there has been issues of internet connection and landline problems. Of anyone tried to CONTACT the number, the call gets disconnected immediately after 1 ring. Despite paying advance for 1 year we didn't hope for this kind of service. When we CONTACT the service guy they come and repair and then it works for the day and then from the next day it's all the same thing. They say just wait a few days fiber internet will be provided and then they say that no fibre will be available and when asked about the problem they say that the cable is destroyed in the complex, as if it was our fault. It's your company, it's your cable . If you can't even repair a cable why the hell are you even in service. Don't ever opt for bsnl. Ever . We want refund for all the times our landline and internet didn't work out. Also it's a commercial building and how do you expect the people to be okay without internet. Pending GST forms and bills and online activities all stopped because of this. Provide the refund . Also check in your servers that how many calls and mbs of data we have used. This is such a ###
Was this information helpful?
No (0)
Yes (2)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment