Bharat Sanchar Nigam [BSNL] — non credit of deposit for landline no [protected]

Address:

Vadodara, Gujarat

Sir,
With ref: bsnl/hq/2018/em-48017 dated: 28/12/2018 public relation officer
Vadodara has informed me that has been approved on 12.10.2018 and forwarded to circle office, ahmedabad early disposal of your refund. It is metar of regret that after closure, six months passed and more than 120 days of approval, deposit amount yet not credited in my bank account.
Prompt action in the matter will be appreciated
Regards,
M. J. Shah
N. B:-

In bsnl website it is shown timelimit :
Time taken for refund of deposits after closure all cases of refund of deposits to be made within sixty days of date of closure.