Bharat Sanchar Nigam [BSNL] — Non working of landline and broadband
P
pushkalaravindran
Address:
bsnl, badlapur (w)
My landline no. Is out of order from 20th may 2020, same was reported to bsnl kalyan and bsnl badlapur. Even complaint lodged with customer care also the complaint not attended till 27th july 2020. But to my surprise bill is regularly sent. I have not paid since my phone was out of order. On 27th i personally went to bsnl, badlapur office and asked them to disconnect my telephone connection. On my complaint one line man come to my house and attend the fault. Only the connection had disconnected from the junction. A simple reason could not be attended for two months citing shortage of staff, why should i bear the blunt. Bsnl office bearer ask me to clear the bills and request for refund. I am paying the outstanding bills under protest. I, therefore request you to look into the matter and do the needful
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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