Bharat Sanchar Nigam [BSNL] — not able to submit application to surrender landline 24810115

Address:85/8, Chandi Ghosh Road, P.O Regent Park, Tollygunge

Dear sir,

We would like to bring your kind attention that my mother mrs basanti pramanik was applied for landline connection as a widow of freedom fighter late hari charan pramanik on 2018 and got the connection of landline 24810115 vide order no [protected] dated 03.05.2018 at premises 85/8, chandi ghosh road, koljata 700040. We would like to bring your kind attention also that my mother expired on 28.03.2020 at his residence. I already intimated over phone to bsnl and requested to disconnect the above landline connection. Due to lockdown i could not submit the letter to your office. I have visited to your office on 09.07.2020 and 26.06.2020 but both the time to submit the application but security guard did not allowed me as stricker was going on by the emplyee of bsnll. I am enclosing herewith death certificate for your necessary action.

So i am requesting to disconnect the above landline connection with immediate effect.

Thanking you,

Yours faithfully

Nitin pramanik
Son of late basanti pramanik
Mob no [protected]
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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Comments

I have send this mail to customer care helpline of Bsnl in number of occasions but I have not received any reply from Bsnl till date.
I have visted Bsnl office twice to submit letter regarding surrender but security guard not allowed me as strike is going on by bsnl emplyees.
I have not paid the bill for current month as Bsnl not taken any action regarding surrender.
I have send letter through courier on 30.07.2020 but till date no feed back.

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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