Bharat Sanchar Nigam [BSNL] — Not receiving a UPC code

HI this is Suryakiran.Achanta
Number [protected](bsnl)prepaid
Iam trying to keep port request to change operator to another network.but not receiving UPC to my number fromnlast 2 months.and also tried to talk with customer care many times but call did not connected even though waited for more than one hour also.
Really my experience with bsnl is too worst in all scenarios.
Please close bsnl in all networks.worst network in india which i have seen