Bharat Sanchar Nigam [BSNL] — Not receiving UPC after multiple trials

I want to port my number for which I followed the provided procedure to obtain UPC from BSNL but I never received the code. When contacted with customer care, after waiting for what seemed like an hour and many futile calls I finally got the operator on the other end who simple gave me another number for BSNL Bihar . When I called on this number, it simply stated that incoming facilities to the number are barred. I called the BSNL customer care again and another guy hands me the same number again even after me mentioning the issue. Now I am stuck with a good for nothing poor network and the worst customer service experience. I just want the UPC number and get on with my life with another network operator.