Bharat Sanchar Nigam [BSNL] — not recharge as per plan

Address:380007
Website:bsnl

Hello,

I made a recharge of 151rupees on 18th aug. It is combo plan containing bsnl to bsnl free and other mobile 200min and 2gb internet. After recharge i am not able to made any call so i conformed with bsnl customer care.

After taking 3days they informed me that before recharge you need to confirmed with customer care though website is not 100% certified. Senior executive from bsnl informed me that plan is modified after 15th aug and except mumbai and delhi plan is valid everywhere. I am in mumbai and not able to use that service.

Multiple executive called me and not able to answer properly in last 3days.

My request id : 18369076
Senior executive name : mr naresh
My mobile number : [protected]
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Aug 23, 2017
Updated by ahshah106
Any update?
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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