Bharat Sanchar Nigam [BSNL] — Not returning security money[[protected]]

Address:

Lucknow, Uttar Pradesh, 226023

My basicphone was disconnected in September, 2014. After several complaints in SDO office still money in not returned. Complaint number is [protected]. I have been a regular customer of BSNL since 1997, but this kind of response from BSNL is not tolerable. I know it takea time to issue security money but now it has been 2 years since my phone got disconnected and processes should have been completed by now. I would be greatly appreciate BSNL if they will return the security money.