Bharat Sanchar Nigam [BSNL] — online recharge - transaction id - pgsm[protected]

shaijuak

Website:

portal2.bsnl.in/myportal/transaction.do

I have made payment of rs220 for online recharge of my bsnl prepaid number through bsnl portal on 29th october 2017 - transaction id - pgsm[protected]. But till today recharge has not done & now the status is showing as "failed". Contacted bsnl customer care & they are not sure why it failed?, when it will recharge? & whether it return back the money.
I have sent many mails to helpdesk but till now no response from bsnl.

Request you to please co-get refund of my money or recharge my number.

Transaction id - pgsm[protected]
Web portal - https://portal2.bsnl.in/myportal/transaction.do

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Nov 18, 2017

Updated by shaijuak Still not recharged or refunded the amount, sent mails to BSNL portal but no response.
This is a small matter of INR 220 but out of 100 crores like this how many transactions BSNL might have cheated.
Now we fear to make any online transactions.

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Comments

gokul mishra

from BHUBANESWAR, Odisha

Dec 23, 2021

I HAD RECHARGED MY PREPAID BSNL MOBILE FOR RS666/on 13th Nov 2021 .Butvthis has not been credited to my account. mobile- Confirmation :Ur a/c is credited by Rs.666 on 13/11/2021 at 09:27:33 AM Ref No.PGSM[protected].