Bharat Sanchar Nigam [BSNL] — Payment successful but failed, in web portal refund money

Address:Jammu ' jammu and kashmir

I have paid my bsnl bill Rs1832 to bsnl landline cf m1 but my bsnl not working till and account has been deducted from my account so plzz take action on this issue .
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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I have paid online my BSNL bill thru bank website on 5th Feb 2021. ₹788 is deducted from my account but it is showing bill is pending to pay...

Pls resolve the problem and credit the amount to my account.

I have paid online my BSNL bill thru bank website on 13th November 2021. ₹1521 is deducted from my account but it is showing bill is pending to pay...

Pls resolve the problem and credit the amount to my account.

This same happened to me i had paid 709rupees bill but still not getting receipt and neither I can download it

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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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