Bharat Sanchar Nigam [BSNL] — phone dead since 01 oct 19

kamal64

from Delhi, Delhi

Address:

17, New Survey Road Dehradun (UK), Dehradun, Uttarakhand, +91

My broadband no at dehradun[protected] is dead since 01 oct 19. Raised complaints at every level including cgm uk circle, gm td, dgm, area sdo, area je in dehradun but all the offices are deaf and dumb. Sometime they say, line kata ha, sometime they say technical reason. No one is paying heed to my complaints. Even i raised my complaint at cmd bsnl delhi.in return, they only provided me complaint regn number. But the broadband connection is still out of order. This is the position of bsnl. Poor show...

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Nov 05, 2019

Updated by kamal64 My broadband no at dehradun[protected] was dead since 01 oct 19. Raised complaints at every level including cgm uk circle, gm td, dgm, area sdo, area JE in dehradun but all the offices are deaf and dumb. Sometime they say, line kata ha, sometime they say technical reason. No one is paying heed to my complaints. Even i raised my complaint at cmd bsnl delhi.in return, they only provided me complaint regn number. I lodged complaint with Consumer Complaint Forum on 28 Oct 19 and my broadband complaint was resolved on 01 Nov 19. Again our area lineman came to us and disconnected our phone onn 04 Nov 19 at 1330 Hr. I immediately reported this fact to our area JE Mr Sunil Bisht. He assured me to look into the matter but with no results. Phone is still out of order. No one is taking it seriously...

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Comments

dotindia

from New Delhi, Delhi

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit