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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] — Phone number not recharged money deducted

I had a transaction on 09 nov 2020 which was failed. The money from my wallet was deducted but was not transferred to the destination account i.e the ph no of my maid [protected] Payment status is completed successfully. But
Transaction status is transaction failed. (Response from bsnl. Diameter_end_user_service_denied . Please sort out my problem..
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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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