Bharat Sanchar Nigam [BSNL] — please dont take a new broadband connection in bsnl, you get better service in private broadband.. last 8 months my bsnl broadband often

Address:629152

Bsnl service is a wast for public peoples...
In bsnl working officers have two big horns in there head, bcoz they are central government employs. Even though they don't even know the meaning of broadband.

My number[protected], last 8 months broadband often working (Dsl will break 5-10 times in an hour), and paying bill for 8 months.

When we call and explain about the issue to the jto, they just tell change the modem, now in my home having 3 working modem.. Even though the complaint is not resolved...

After this, i stopped complaining to jto,
I called the engineer working in bsnl, who is superior to the jto,
When i contacted at first time he asked about all the details and came to my home to check the problem. 2-3 times he visited my home. Here after also the complaint not resolved, after 1 month over, we again and again calling him, after 1 month he talking as we complained that the broadband is slow...
And the usage is normal, then we explain again, after he is telling, hooo you complained as the dsl is breaking, not about the speed...

What to tell about these central government educated persons...

Daily we are calling them, they looking into the complain last 8 months.

This same complaint facing by our surrounding peoples also...
Was this information helpful?
No (0)
Yes (0)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

Respected Sir,
My mobile number [protected] this number blocked from one and half year for don't recharge on time and document other person because when I bought the sim I was only 17 years old.So plz reactivation my number..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information