Bharat Sanchar Nigam [BSNL] — Poor Broadband Service and Maintenance

Sir,

As a frustrated customer i would like to bring notice in your attention of poor bsnl broadband service in our area.My landline number is[protected] .I have taken broadband connection and its nearing one year we are facing issue from the day of connection.The service is given to a third party who never bother customer complaints.We have even escalated the issue with BSNL adoor that the service company or third party is misbehaving while we do complaints.We have already requested to Adoor BSNL to kindly change the maintenance or service company but no response we got yet.I have taken this connection for my son and daughter in law who are working in IT industry and doing work from home.They are facing issue from the first day of connectivity and its very tough to do work from home.We don't want to lose BSNL as a service provider but still if the service persists in same way we would be disconnecting the service soon.Hence kindly request you to take action.From past a week multiple times we are facing disconnection.You can see the history how many times we have complained with customer care.Kindly take necessary action.

Regards
VR Nair