Bharat Sanchar Nigam [BSNL] — poor network ever

Address:

Paschim Medinipur, West Bengal, 721304

In my area bsnl not working h+, only h and connection too slow. Other sims worked perfectly.
I never seen h+ in my area on bsnl sim.
Also poor castomare care services. They don't even know how to talk with a castomare.
Main issue is-
When i recharged 3g data, i am not even getting 2g speed. When contacted i was told that your technical team will contact me within 48 hours and a complaint was registered but no one contacted me and after 3 days when i again comtacted your executive i was told there was no 3g tower in malancha, which is my locality and hence i will not be able to get 3g speed. So do you think i have to check the towers also while selecting an offer. It takes 2 to 3 minutes for sending a whatsapp message which is unthinkable in these days. Now who is responsible for my money...