Bharat Sanchar Nigam [BSNL] — Prepaid - Incoming and Outgoing calls not working from past 10 days even recharged

Address:

Amalapuram, Andhra Pradesh

Prepaid - Incoming and Outgoing calls not working from past 10 days even recharged.

I have made the recharge on time for my prepaid mobile number ([protected]) where as the services were stopped. I have made the recharge twice again but no luck.

When I have tried calling the customer care (1503) they are putting my call on hold and disconnected for initial days. Finally they have accepted my complaint 3 days ago. But didn't resolved the issue.

I have tried calling again after multiple retries, the customer service agents were not able to even resolve the issues and asking me to file the complaint if you wish to the consumer complaints.

Please resolve the issue asap as am losing the important calls to my mobile number or please allow me to port asap.