Bharat Sanchar Nigam [BSNL] — Problem in internet connectivity

Address:

Dehradun, Uttarakhand, 248001

I have been complaining about problem in broadband connection for the past 5 days but it has not been resolved as of now. Bsnl claims that it will resolve issues in 24-48 hours. I wonder how they are calculating this time period. The people in the exchange are making a fool by saying that they are sending a technician everytime. The service provided is so pathetic. They should noy have started providing services if they cant handle it..!!