Bharat Sanchar Nigam [BSNL] — Recharge against monopoly

Address:228001

Dear sir we have mobile no [protected] recharge 699 but showing this benefits in net but when recharge this amount not full full all requirement in hence customer is not satisfy so what to be solve my problem please help me otherwise if not solve hence please reverse my account company say you sin is not 4g so how to change 3g to 4g please suggest me
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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