Bharat Sanchar Nigam [BSNL] — refund not credited to bank account even after 10 working days for 2 transactions.

Address:	Panchkula, Haryana, 134109
Website:	PAYTM

Since i have done two mobile postpaid recharges on 21.07.2017 and 22.07.2017 of which both of them failed but money has been debited from my bank account but till now no refund has been credited back to it. I have been trying to contact customer care from soo long but no response. As customer if we trust your application at least give us something to trust you for future transactions except these kind of poor services. Please look into this matter as soon as possible.