Bharat Sanchar Nigam [BSNL] — refund of deposit delayed more than 7 months

Aravindakshan N

Address:

Chennai, Tamil Nadu, 600062

I surrendered my landline[protected] on march 31st 2018. The official in customer care said refund may take approximately six months and the amount was around 4100 rupees. Despite a few follow ups the only thing i keep hearing from the ae is funds are yet to be allotted by the government for deposit to be refunded. They don't know how long it will take and that for people whom refund request was raised in july 2018 are still in queue and mine was raised by them in september, so i have to wait. Requesting bsnl grievance cell to take this matter up immediately and credit deposit amount along with interest effective 01-apr-2018 to the mentioned bank account number directly at the earliest.

Regards,
N aravindakshan
Cell[protected]

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

Feb 14, 2019

Updated by Aravindakshan N i am currently in Feb 2019, close to 11 months since surrendering my landline and the funds are yet to credited to my account. When asked the customer care and AO they said they are awaiting funds from Government. I hope i will get the money by this month end along with interest.