Bharat Sanchar Nigam [BSNL] — refund of deposit from bsnl

Address:	0251
Website:	about refund of my deposit

Sir/madam,
I surrendered my landline number[protected] on july 21, 2018 and also the instrument and got the acknowledgement. Being a senior citizen of 70 years and relocated to pune, i had requested them to clear my refund asap.
Till today i have not received the payment even after seven months. I paid the deposit 40 years back just imagine.

I have contacted the exchange accounts department and was informed that the papers have gone for payment in the month of september 2018 and still lying unpaid.
I registered my grievance vide docket number mhr/co/2018/14417 dated[protected] but no use.

Now bsnl customer care is not even picking up my telephone. Wow what a great service.

Next step will be a letter to pmos office and i&b minister.

Thanks and hope i will get my refund soon.
T. S. Venkateswaran
[protected]