Bharat Sanchar Nigam [BSNL] — refusal to link my bsnl mobile number to aadhar number by customer care centre kanjirappally

Sir/madam,

I, the undersigned, james mathew pampara, holder of bsnl mobile number [protected], today went to the bsnl customer care centre, kanjirappally, to link my mobile number to my aadhaar number. I took this mobile number 13 years back when i was working in bangalore. Now i am transferred to kerala and my aadhaar address is also of kerala. However, when they learned that my mobile number belongs to karanataka circle, they refused to link it.in fact, they started the process and i got the email from aadhaar that authentication using my aadhaar number was successful. But before generating the otp, they refused to proceed further. The person who was in the queue before me was also sent away while his sim was from kerala, but his aadhaar was having tamil nadu address.

If the same logic is followed, then i cannot link my aadhaar to my sim in karnataka as my aadhaar is having kerala address.

In effect, i will never be able to link by aadhaar number to my sim and i will have to port this number to another private company. I suspect that the officials at kanjirappally are colluding with private company so that i should move out of bsnl number.

Please instruct me what i have to do in this regard or please instruct the kanjirappally customer care to link my bsnl sim number to aadhaar.

Awaiting your reply,

Dr. James mathew pampara
[protected], [protected].
Anugraha, vazhoor 686504, kottayam, kerala.