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Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] — Regarding deactivation of Contractual obligations

I've complaint before 15 days from now to remove my contractual obligations because I am not getting my upc code, And I've also called so many times to remove but they always reply like a robot sir and told to wait for 24 hour and after that you can generate but nothing has happened. Please sir/mam help me to get rid of this situation
Please.
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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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