Bharat Sanchar Nigam [BSNL] — release of security deposit after surrender of phone nos. 2610675 (phone with broadband facilities)& 2632739 (phone for use of inter

Address:	Jodhpur, Rajasthan, 342001 Jodhpur (R
Website:	Customer care Services

The above phones were released and handed over on 26/11/2018 for security release. First i went to sardarpura bsnl office who directed me to patel nagar bsnl office. Patelnagar bsnl office directed me to get the orders from sardarpura bsnl office for closing of telephones. I went back to sardarpura bsnl office for the orders for closing of the above telephones and thereafter back to patelnagar for handing over of the relesed telephones. The officers and staff were helpful but this procedure was strenuous as i am 81 years old and got the difficuty of movment between the two offices. Pleas simpalifies the procedure to avoid such strenuous movements. After deposit of telephones on 26/11/2018 i request you to please release the security deposits after deduction of any dues. The correspondences for delaying the matters should be avoided.
Gopal singh sankhala
Mobile no. [protected]