Bharat Sanchar Nigam [BSNL] — rs. 30 debited from prepaid account

Address:

248001

Dear sir/madam;

Just picking the phone rs. 30 debited from my prepaid account and received a sms about that friendchat service activated for 30 days on 16/09/2018.

Immediately, i contacted customer care and requested to deactivate the service and revert back the debited amount [complaint no.2i 16616819]. Ccr replied that it would be not possible. Picking the phone only without giving any response how it is possible to debit such big amount.

I request to help the needful and refund the amount for same

Sincerely

Santosh kumar