Bharat Sanchar Nigam [BSNL] — Service not active on recharge

vikas989

from Mumbai, Maharashtra

Address:

Yamuna Nagar, Haryana, 135001

I have recharge on my Bsnl haryana number-- [protected] .i asked from bsnl customer care for call rate cutter plan when i would be chandigarh in roaming. bsnl customer care suggested me Rc -77, i did recharge of rupees - 77, on 09/02/2017 morning . according to this plan -- Roaming Outgoing Local @ Rs. 0.70/min - Roaming Outgoing STD @ Rs. 0.70/min, but my call rate did not less or not gave me balance .my call rate is 1rs/min in roaming too.so please give me my balance or active my call cutter plan on my number.
thanking you,

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

May 02, 2017

Updated by vikas989 i recharge rs 333 with special recharge on my number [protected] for internet plan. but i have received 286 rs talk time balance . this is wastage of customer money . kindly solve my issue and give me proper(internet plan in rc 333 ) plan as you did show in offer, .it is happening second time with me with your service .